Some couponers have been having problems with CVS cashiers when they are having BOGO sales. The following is a copy of a letter from CVS corp. It would be a good idea to print yourself a copy and carry it with your coupons.
CVS/pharmacy®
Dear Valued Customer,
Thank you for contacting CVS/pharmacy. Your e-mail has reached the Customer Relations Department. We appreciate the time you took to contact us with your inquiry. Our coupon policy is not available on our Web site. We reserve the right to change this policy at any time.
In the case where a particular item is on sale for “buy one get one free” (BOGO), you are only allowed to use one manufacturer’s BOGO coupon. For instance, if Revlon lipstick is on sale for BOGO, you can use one manufacturer’s BOGO coupon. You would get both items free and pay any applicable tax. We reserve the right to limit quantities after the first purchase. If our store is running a sale for BOGO, you can use two manufacturer’s coupons for a specific dollar amount off. For example, if Revlon lipstick is on sale at our store for BOGO, you can use two $1.00 off Revlon lipstick manufacturer coupons.
Again, thank you for contacting us. We value your business and look forward to serving you in the future. Have a wonderful day!
Sincerely,
Andrea
CVS/pharmacy
Customer Relations
Will put this on our Couponing 101 page for future reference.
Thanks Simply CVS
